Legal and policy hub.

Key public documents for SafeCareLogs users, carers and organisations.

Important: these pages provide practical service information for SafeCareLogs users. They should be reviewed by a qualified UK data protection/legal adviser before relying on them for agency, local authority, or large-scale organisational onboarding.

Policy documents

Privacy Notice

How account, care-record, support, security and billing data is handled.

Terms of Service

User responsibilities, payment terms, acceptable use and service limitations.

Data Processing Agreement

Processor terms for care-record data where a carer or organisation is controller.

Retention & Deletion

Exports, closure requests and safeguarding-record retention considerations.

Subprocessors

Hosting, payment and operational providers used to deliver the service.

Privacy & Compliance Summary

Plain-English overview of the privacy and compliance approach.

Support and requests

For privacy questions, account closure, data export or data-rights requests, email support@safecarelogs.com. If a request relates to care records controlled by a fostering agency, local authority or other organisation, SafeCareLogs may need to work with or direct the request to that controller.